About SmartSafe Europe
Smarter equipment, professional support and long-term partnerships for modern European workshops.SmartSafe Europe is the European branch of SmartSafe, responsible for sales, distribution, partner-network development, training and support across European markets.
One service team: Europe and China
SmartSafe connects development and manufacturing in China with sales, distribution, training and market support in Europe. The European and Chinese teams operate as one connected structure with a shared objective: fast, accountable and practical problem-solving for partners and end users.
Europe — Market and Partners
- request intake and clear issue definition
- initial diagnostics and practical verification
- communication with distributors, workshops and end users
- sales and service support in the local market
- practical training and knowledge transfer
China — Development and Manufacturing
- research, development and manufacturing
- software and technical solution development
- spare parts and factory procedures
- advanced analysis and direct technical escalation
- product improvement based on market feedback
One shared support process
- request intake and clear definition
- analysis by the European technical team
- direct escalation to the development team or factory in China
- solution, spare part, software correction or service procedure
- knowledge returned to the partner and prevention of repeat issues
What we do for the European market
We support the market through four connected areas — equipment, technical support, training and partner-network development.
Equipment portfolio
Professional workshop equipment for diagnostics, ADAS, wheel alignment, EV and vehicle maintenance.
◎Technical support
Practical assistance, diagnostics, documentation and direct escalation when required.
◇Training
Product, technical and application training for partners and workshop teams.
↗Partner network
Long-term cooperation with distributors and sales-and-service partners across Europe.
Technology behind SmartSafe equipment
SmartSafe was founded in 2020 and combines research, development, manufacturing and service in one organisation focused on advanced automotive workshop technology.
Development and manufacturing are based in China, while SmartSafe Europe provides sales, distribution, support, training and partner development for European markets.
Manufacturer development in numbers
From a focused start to an integrated portfolio
The first portable SmartSafe ADAS system marks the beginning of the product portfolio.
Expansion into ADAS, tyre inspection and new-energy vehicle solutions.
Battery maintenance, EV service and tread-depth solutions broaden the programme.
An integrated SmartSafe 2.0 portfolio for modern workshops and partner networks.
Principles behind every partnership
Innovation
Technology with a clear practical purpose.
Practical solutions
Equipment and support designed for real workshop work.
Knowledge and support
Fast access to expertise, documentation and training.
Long-term cooperation
Responsible relationships built for sustainable growth.
Let’s develop the future of workshop service together
Explore the product portfolio, become a partner or contact the SmartSafe Europe team.
